Returns & Exchanges

At Orbasics, we want you and your little ones to love every piece you receive. If you are not completely satisfied, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unwashed and unworn items in their original packaging, ensuring all tags are still attached and the shipment is securely sealed.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing