Frequently Asked Questions
Everything you need to know about our organic essentials.
What makes Orbasics products different?
We focus on high-quality, GOTS-certified organic cotton and timeless designs that are built to last and gentle on the skin.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days within the EU, and 7-14 days for international orders.
What is your return policy?
We offer a 30-day return policy. Items must be in their original, unwashed condition with tags attached to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payments.
Are your clothes ethically made?
Yes, we work exclusively with small, family-run factories in Europe that ensure fair wages and safe working conditions for all employees.
How should I care for my organic cotton garments?
To maintain longevity, we recommend washing at 30°C with similar colors and avoiding the tumble dryer to preserve the fibers.